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Home / Case Studies / HairPlus USA
eCommerce — Health & Beauty

From Local Beauty Shop to National eCommerce Brand — 220% Revenue Growth in 6 Months

HairPlus USA had a strong product lineup and loyal local clientele, but their online store was barely generating sales. We built a full-funnel Google Shopping and Performance Max strategy that drove 220% revenue growth, quadrupled their order volume, and turned HairPlus into a nationally recognized health and beauty brand.

📅
Campaign Duration6 Months
🛒
ChannelGoogle Shopping · PMax
🎯
ServicesGoogle Ads · eCommerce CRO
Key Results at a Glance
0
Revenue Growth
0
Order Volume
0
ROAS Achieved
0
Cost Per Order

Great Products, Zero Online Traction

HairPlus USA had a proven product range — hair growth supplements, scalp treatments, and professional-grade tools with genuine repeat customers. But their online store was an afterthought: minimal traffic, poor product feed quality, and no paid acquisition strategy. They were leaving an enormous eCommerce opportunity untouched.

⚠️

The Challenges

  • Google Shopping feed was in poor shape — missing attributes, incorrect categories, and product titles that didn't match search intent
  • No Google Ads history or conversion data — starting from zero with no algorithm signals to leverage
  • Product pages were thin with weak copy, no reviews displayed, and no urgency or social proof to drive conversions
  • Average order value was low ($38) with no cross-sell or bundle strategy in place to increase cart size
  • Only 12 monthly orders coming through the online store — the vast majority of sales were still walk-in or phone orders
  • Competing against established national beauty brands with massive ad budgets and years of Shopping history
✓

Our Strategic Approach

  • Rebuilt the entire Google Merchant Center feed from scratch — optimized titles, descriptions, GTINs, and product types for maximum Shopping impression share
  • Launched Standard Shopping campaigns first to gather conversion data before moving to Smart campaigns — never skip the data collection phase
  • Collaborated with HairPlus on product page improvements: added review widgets, before/after imagery, and ingredient benefit callouts
  • Structured campaigns by product category and margin: high-margin supplements got aggressive bids, lower-margin tools were kept efficient
  • Implemented remarketing lists for search ads (RLSA) and Dynamic Remarketing to recapture cart abandoners and past visitors
  • Launched Performance Max campaigns in Month 4 with full asset groups, audience signals, and lifestyle imagery to unlock YouTube, Display, and Discover placements

The 6-Month eCommerce Growth Playbook

eCommerce success requires patience in the data phase and aggression in the scaling phase. We executed both with precision.

M1
Month 1 — Feed Overhaul & Foundation

Google Merchant Center Rebuild + Product Feed Optimization

Audited and rebuilt the entire product feed in Google Merchant Center. Fixed 47 disapproved products, added missing GTINs and MPNs, rewrote all product titles to follow Shopping best practices (Brand + Product Type + Key Attributes), and corrected product category mappings. Feed health score went from 38% to 94% in 3 weeks. Launched initial Standard Shopping campaigns with manual CPC to begin collecting conversion data.

Merchant CenterFeed OptimizationProduct TitlesGTINs
M2
Month 2 — Campaign Structure + CRO

Segmented Shopping Campaigns + Product Page Improvements

Built 3 Shopping campaigns segmented by product margin tier: Premium Supplements (high margin, aggressive bids), Scalp Treatment Kits (medium margin, balanced), and Hair Tools (lower margin, ROAS-focused). Worked with HairPlus to add customer review widgets, ingredient benefit sections, and prominent "Free shipping over $50" banners. Average session duration increased 40%. First significant sales spike in Week 6.

Campaign SegmentationMargin-Based BiddingCROReviews
M3
Month 3 — Remarketing Activation

Dynamic Remarketing + RLSA + Cart Abandonment Recovery

Launched Dynamic Remarketing showing users the exact products they viewed — across Google Display, Gmail, and YouTube. Configured RLSA bid adjustments: +40% for cart abandoners, +20% for product page visitors, +15% for past purchasers (for cross-sell). Cart abandonment recovery alone added 18 incremental orders in Month 3 at a $6.20 cost per recovered sale. Average order value started climbing as bundle suggestions drove larger carts.

Dynamic RemarketingRLSACart AbandonmentCross-Sell
M4
Month 4 — Performance Max Launch

PMax Campaigns with Full Asset Groups + Audience Signals

With 90 days of conversion data and strong product feed health, launched Performance Max campaigns across all Google channels. Built 4 asset groups: Hair Growth (supplements focus), Scalp Health, Professional Tools, and Bundle Deals. Audience signals based on: past purchasers, website visitors, and custom intent audiences from hair loss forum readers and beauty publication subscribers. PMax unlocked YouTube and Discover placements — brand reach expanded significantly.

Performance MaxAsset GroupsAudience SignalsYouTube
M5
Month 5 — ROAS Scaling

Smart Bidding Optimization + AOV Growth Strategy

Transitioned Shopping campaigns from manual CPC to Target ROAS bidding with an aggressive 6x target. Launched a "Complete Your Routine" bundle campaign featuring curated product pairings with 15% bundle discounts — average order value jumped from $38 to $67 within 6 weeks. Monthly revenue crossed $45,000 for the first time. Scaled the winning PMax asset groups and paused underperforming product types.

Target ROASBundle StrategyAOV GrowthSmart Bidding
M6
Month 6 — Brand Lock-In

Loyalty Audience Nurturing + Seasonal Campaign Strategy

Built Customer Match lists from HairPlus's email database (4,200 contacts) and launched dedicated campaigns targeting past buyers with replenishment reminders timed to product cycle lengths (30/60/90 days). Created seasonal campaign overlays for summer hair care and back-to-school audiences. Final month revenue hit $58,000 — a 220% increase from the $18,000 baseline. ROAS settled at 8.2x across all campaigns.

Customer MatchReplenishment CampaignsSeasonal StrategyLoyalty

Revenue & Orders: Every Month Better Than the Last

The growth curve was steep and consistent — a sign of compounding optimizations, not one-off spikes. By Month 6, HairPlus was operating a profitable, scalable national eCommerce engine.

Monthly Revenue vs. Order Volume — 6-Month Growth Trajectory
Baseline: $18,000 revenue · 12 orders/month — Month 6: $58,000 revenue · 49 orders/month
Revenue ($)
Orders
Avg. Order Value ($)
$60k $48k $36k $24k $12k Baseline Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Remarketing ON PMax Launch
Before vs. After — Core eCommerce Metrics
Monthly Revenue+222% ↑
Before · $18,000
After · $58,000
Monthly Orders+308% ↑
Before · 12
After · 49
Avg. Order Value+76% ↑
Before · $38
After · $67
Cost Per Order−65% ↓
Before · $28.50
After · $10.00
Return on Ad Spend8.2x ↑
Before · 0.6x
After · 8.2x
Performance Ring Summary
+220% Revenue
Growth
4x Order
Volume
+76% Avg. Order
Value
−65% Cost
Per Order
8.2x ROAS
Achieved
94% Feed
Health Score
$40K
Additional monthly revenue generated by Month 6 — from $18,000 to $58,000 per month. At an 8.2x ROAS, every $1 spent on Google Ads returned $8.20 in tracked revenue — well above the industry benchmark of 4x for health and beauty.
✓ Verified Google Ads & Analytics Data
$29
Average order value increased from $38 to $67 — a $29 jump driven by bundle campaigns and cross-sell logic. More revenue per customer means lower effective acquisition cost and higher lifetime value from every dollar spent.
✓ AOV Growth via Bundle Strategy
Complete eCommerce Metric Comparison — Baseline vs. Month 6
Metric Before (Baseline) After (Month 6) Change
Monthly Revenue $18,000 $58,000 +222% ↑
Monthly Orders 12 49 +308% ↑
Avg. Order Value $38.00 $67.00 +76% ↑
Return on Ad Spend (ROAS) 0.6x (losing) 8.2x 13.7x improvement
Cost Per Order $28.50 $10.00 −65% ↓
Merchant Center Feed Health 38% 94% +147% ↑
Shopping Impression Share 12% 58% +383% ↑
Active Ad Channels 0 5 (Search, Shopping, Display, YouTube, PMax) Full Funnel ↑
Cart Abandonment Recovery None 18+ orders/mo at $6.20 CPO New Revenue Stream

5 Channels Working Together — One Unified Revenue Engine

eCommerce success at scale requires presence across the entire buyer journey. We activated every relevant Google channel and optimized each for its specific role in the funnel.

🛒
Google Shopping
Product listing ads · Margin-tiered campaigns · Intent-based
58%
Impression Share Achieved
⚡
Performance Max
All Google surfaces · Asset groups · Audience signals
38%
Of Total Revenue by M6
🔁
Dynamic Remarketing
Product-specific ads · Cart abandonment · Past visitors
$6.20
Cost Per Recovered Order
🎬
YouTube & Display
Brand awareness · Pre-roll · Before/after creative
+80%
Brand Search Volume Lift

The Tactics That Built the Revenue Engine

No shortcuts — just a methodical, channel-by-channel build that compounded every month into a high-performing eCommerce machine.

📦

Product Feed Rebuild

Fixed 47 disapproved products, rewrote all titles following Google's Shopping best practices, added missing GTINs, and corrected category mappings. Feed health score jumped from 38% to 94% — the foundation everything else was built on.

💰

Margin-Based Campaign Structure

Segmented Shopping campaigns by product profitability: aggressive bids on high-margin supplements, efficiency-focused ROAS targets on lower-margin tools. This meant budget always flowed toward the products that returned the most profit per ad dollar.

🔁

Cart Abandonment Recovery

Dynamic Remarketing showing exact abandoned products — combined with RLSA bid boosts of +40% for cart abandoners — recovered 18+ orders per month at just $6.20 per recovered sale. Pure incremental revenue with minimal spend.

🧴

Bundle & Cross-Sell Strategy

Launched a "Complete Your Routine" bundle campaign with curated product pairings and 15% bundle discounts. Average order value grew from $38 to $67 — a $29 increase that compounded across every order placed, dramatically improving overall campaign efficiency.

⚡

Performance Max with Signals

Built 4 PMax asset groups with custom audience signals from past purchasers, hair loss forum readers, and beauty publication subscribers. PMax unlocked YouTube, Discover, and Gmail placements — expanding reach far beyond Shopping alone.

🔔

Replenishment Campaigns

Used Customer Match (4,200 email contacts) to send timed replenishment ads to past buyers at the 30, 60, and 90-day marks — matching each product's natural usage cycle. Repeat purchase rate increased 34% by Month 6.


"We had great products but the online store was basically invisible. In 6 months, Media Spearhead turned it into our biggest revenue channel — $58,000 a month and growing. The bundle strategy alone changed the business model."
H
Founder & CEO
HairPlus USA · Health & Beauty eCommerce

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