MEDIA SPEARHEAD
DIGITAL MARKETING
(904) 341-5986 ES
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Google Ads Management

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Own the map pack and the organic results with compounding, data-backed search authority.

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High-converting custom websites engineered to turn clicks into booked calls.

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Google Business ProfileAdd-on

Maps, reviews & reputation — bundles with any plan

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Content marketing comes with every website build. Reputation management comes with Google Business Profile. No bloated bundles — just the three channels that grow your business.

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4.9 on Google · 40+ reviews Google Premier Partner · Top 3%
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Remove Bad Reviews. Protect Your Reputation.

We specialize in removing unfair, fake, and policy-violating reviews from Google Business Profile and Bing Places. One bad review can cost you thousands in lost revenue — we help you fight back and reclaim your online reputation.

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Our Reputation Management Services

🗑️

Bad Review Removal

Our core service. We identify and remove fake, misleading, and policy-violating reviews from Google Business Profile and Bing Places. We know the platform guidelines inside and out and use proven methods to get illegitimate reviews taken down permanently.

🛡️

Google Business Profile Protection

Proactive monitoring of your Google Business Profile for new negative reviews, fake competitor attacks, and policy violations. We catch bad reviews early and take action before they damage your rating.

📍

Bing Places Review Management

Don't overlook Bing Places. Negative reviews on Bing still impact your business credibility and search visibility. We handle review removal and reputation management across both major search platforms.

⭐

Review Generation & Acquisition

Automated review request campaigns via SMS and email that turn satisfied customers into positive reviewers. Drown out the noise with a steady stream of authentic, 5-star reviews from real customers.

📱

Two-Way SMS Marketing

Text-based customer engagement for review solicitation, feedback collection, and direct communication. SMS gets 98% open rates — far more effective than email for generating reviews.

📊

Reputation Monitoring & Analytics

Real-time monitoring across Google, Yelp, Facebook, BBB, and 50+ review sites with instant alerts. Monthly reputation scorecards with sentiment analysis and competitive benchmarking.

Why It Matters

90%
of consumers read reviews before visiting a business
88%
trust online reviews as much as personal recommendations
3.3★
is the minimum rating consumers trust

How Review Removal Works

1

Free Review Audit

We analyze every negative review on your Google Business Profile and Bing Places to determine which ones violate platform policies and are eligible for removal.

2

Build the Case

For each flagged review, we document the specific policy violations and build a detailed case for removal using the platform's guidelines.

3

Submit & Escalate

We submit removal requests through the proper channels and escalate through platform support until the review is taken down.

4

Confirm & Protect

Once removed, we confirm the deletion and can set up ongoing monitoring to catch new bad reviews before they damage your rating.

Bad Review Removal Pricing

Reviews 6 Months or Newer
$400 / review
For recently posted negative reviews
  • Google Business Profile reviews
  • Bing Places reviews
  • Policy violation analysis
  • Platform-specific removal strategy
  • Confirmation of removal
Remove a Recent Review
Reviews Older Than 6 Months
$700 / review
For older, established negative reviews
  • Google Business Profile reviews
  • Bing Places reviews
  • Deep policy & authenticity audit
  • Escalated removal process
  • Confirmation of removal
Remove an Older Review

Need ongoing reputation management? We also offer monthly plans that include review monitoring, response management, review generation campaigns, and two-way SMS marketing. Contact us for a custom quote.

Frequently Asked Questions

Can you actually remove bad reviews from Google? ⌄
Yes. We specialize in removing reviews that violate Google's and Bing's review policies — including fake reviews, reviews from non-customers, competitor-posted reviews, reviews with inappropriate content, and reviews that violate platform guidelines. We analyze each review, build a case based on the platform's policies, and use proven escalation methods to get them removed.
Why does it cost more to remove older reviews? ⌄
Reviews that have been posted for more than six months are more deeply indexed by the platforms and often require a more extensive escalation process to remove. The additional work involved in auditing older reviews, building a stronger case, and navigating the platform's escalated review process is reflected in the higher price of $700 vs. $400 for newer reviews.
How long does it take to remove a review? ⌄
The timeline varies depending on the platform and the nature of the review. Typically, recent reviews (6 months or newer) can be addressed within 2–4 weeks. Older reviews may take 4–8 weeks due to the escalated removal process. We keep you updated throughout the entire process.
What types of reviews can you remove? ⌄
We can remove reviews that violate platform policies, including: fake reviews from non-customers, reviews posted by competitors, reviews containing spam or promotional content, reviews with offensive or inappropriate language, reviews that are factually inaccurate or misleading, and reviews left on the wrong business listing. Each review is evaluated individually to determine the best removal strategy.
What if a review can't be removed? ⌄
If a review is legitimate and doesn't violate platform policies, we'll let you know upfront before you invest. In those cases, we offer alternative strategies: professional response crafting to minimize the review's impact, review generation campaigns to improve your overall rating, and ongoing reputation monitoring to protect against future issues.
Do you work with platforms other than Google and Bing? ⌄
Our core bad review removal service focuses on Google Business Profile and Bing Places, as these are the platforms that have the biggest impact on local businesses. However, our broader reputation management services include monitoring and response management across Yelp, Facebook, BBB, Trustpilot, and 50+ additional review sites. Contact us for details on removal services for other platforms.

What Our Clients Say on Google

Real reviews from real business owners who trust Media Spearhead with their growth.

Bad Reviews Hurting Your Business?

Don't let fake or unfair reviews cost you customers. Get a free audit of your Google Business Profile and find out which reviews can be removed.

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